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Ciara Pimley

Ciara Pimley

Consultant

ciara.pimley@orbisconsultants.com 0203 854 0052
LinkedIn Profile

After graduating from the University of Leicester with a degree in Modern Languages and Management, I worked in Human Resources for a logistics company in Madrid. This was my first experience of recruitment and after spending two years abroad, I decided to move back to London and joined Orbis in early 2017.  

Initially working within Compliance and Risk, I have now expanded into roles covering Business Analysts, Account Managers and Client Services.  

With a passion for languages, one of my favourite things to do in my spare time is travel, and having spent time abroad, I am lucky to have friends in different countries across Europe and further, which means plenty of free sofas to sleep on! 

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Posted 1 day ago

Junior Marketing Consultant - Leading Financial Institution

London, England

£30000 - £45000 per annum

Key Responsibilities Working alongside the relevant Product Marketing Manager to deliver strategic campaigns into market, incorporating a range of tactics, focused on specific segments and fulfilling specific goals. Project Management throughout campaigns. Execution of all channels, such as email, direct mail, advertising, social media, factsheets, brochures, event logistics and the website. Coordination of all downstream Marketing Operations, including external agencies, ensuring all deliverables are met in a timely and accurate way. Responsible for ensuring all necessary tracking codes and tools for data analytics are in place and accurate, and that all dashboards reflect campaign activity. Monitor budget and ensure timely payment of all invoices in accordance to all procurement guidelines. Accountable for ensuring the accuracy of all materials in market, including copy writing and proof reading, with technical knowledge of the products. Interact with senior stakeholders, the business. Working with sales to ensure appropriate sign offs and that all materials meet with their expectations. Represent the organisation at client events as part of an extended Events team. Key Skills and Experience Degree qualified with a minimum of one-year work experience or experienced across multiple internships. This person must be actively looking to build a career in Marketing. An understanding of marketing processes, probably though an in-house role. Strong understanding of the marketing mix and channels. Strong written skillsand excellent attention to detail forms a large part of the role. MS Office literate (Excel, Word, Powerpoint). Experience of Microsoft Dynamics, SharePoint, SiteCore and Eventbrite (or other similar systems) an advantage.

Posted 2 days ago

Business Analyst - Leading Financial Institution

London, England

£70000 - £85000 per annum + competitive package

Key Responsibilities Liaise with senior stakeholders from buy-side clients and core internal development teams to gather requirements for the application. Enhancemen requirements and communicate with developers to facilitate the development process. Provide financial reports to Senior Management and Investment Professionals on product development. Identify root source of data which is disputed through investigating the calculations of financial data (including risk exposure, performance and other statistics.) Provide technical assistance to end users with regards to the understanding of company reports, data and tools. Key Skills and Experience Business Analysis experience, having worked on Portfolio Management or OMS technology. Experience of producing business analysis documents including BRDs, FRDs, Use Cases and Roadmaps. Experience of having worked in, or significant exposure to the Buy Side. A broad experience across multiple asset classes. Demonstrable experience of having worked alongside technical/development teams. Strong interpersonal skills and a demonstrated ability to forge relationships with stakeholders at all levels of an organization. Prior technical experience (e.g. software application design, testing, some development) is a plus.

Posted 6 days ago

Account Manager - Leading Financial Institution

London, England

£40000.00 - £55000.00 per annum + package

Key Responsibilities Develop and maintain existing customer relationships, as their trusted advisor. Identify client needs/market opportunities to grow new business across existing accounts that add value. Develop plans with your clients by attending on-site meetings and presentations. Represent the company and promote their portfolio through speaking at workshops, business forums and conferences. Maintain market, product and services knowledge and keep up to date with industry trends. Provide regular feedback on markets and customer feedback on our products and services. Key Skills and Experience Experience working within a FinTech, PSP, vendor or financial services organisation selling software or data solutions to financial institutions. An understanding of the Payments Industry (CHAPS, BACS, Faster Payments, SEPA, Target2, EBA) is highly desirable. Proven track record of cross-selling and upselling to existing customers. Knowledge of regulation, financial crime compliance & or fraud/cyber-crime highly desirable. Experience of building long-term relationships with customer satisfaction and client retention. Possess a proactive attitude achieve both personal and company goals. Keen to learn and participate in a wide variety of projects.

Posted 9 days ago

Services Co-ordinator - Leading Global Asset Manager

London, England

£45000 - £55000 per annum + package

Our client, a Global Asset Manager, is currently on the market for a Client Services Coordinator to deliver value to clients through providing excellent IT services delivery oversight, facilitation and management. The role will involve managing relationships with high profile internal and external stakeholders, including market leading corporations and goverment bodies. This is an opportunity to work for a global firm with offices in over 30 countries and one of the largest portfolios of office properties in the world. Key Responsibilities Provide a focal point to receive critical issues from clients and facilitate their acceptable resolution with the appropriate delivery team. Recognize and adapt working approach to meet the needs of clients with respect to time zone and geographic differences. Work with vendor delivery partners to meet and exceed expectations of services. Manage Vendor Management reviews and propose recommendations on improvements of services Liaise with third-party service providers to agree on service delivery governance and service level assurance processes. Accept input from clients on service gaps or enhancements and articulate these to the wider IT team and Solution Delivery Management for input into tactical and business planning. Ensure vendors and suppliers have a comprehensive understanding of the organisation's services delivery model, process and tools. Assist with communication campaigns for the UK offices. Overall management of the CMDB and Asset management record for Hardware and Software as per IT policies. Key Skills and Experience Experience across all major end user technologies either from use or support of the same. Knowledge of service delivery operational models and processed (ie. ITIL). SLA management and expectation management with customers on same. Experience in working with the other teams such as the PMO team, for visibility / awareness of significant changes to production systems. Experience in dealing with day-to-day delivery of technical support to business clients. Experience working with service delivery and support tools (e.g. ticketing systems, CMDB, asset management, monitoring, remote desktop support, notification systems, etc.) Strong relationship management skills both clients, vendor staff and management. Strong communication (written and oral) skills geared towards customer satisfaction

Posted 11 days ago

Account Manager - Leading Financial Institution

London, England

£40000.00 - £55000.00 per annum + package

Key Responsibilities Develop and maintain existing customer relationships, as their trusted advisor. Identify client needs/market opportunities to grow new business across existing accounts that add value. Develop plans with your clients by attending on-site meetings and presentations. Represent the company and promote their portfolio through speaking at workshops, business forums and conferences. Maintain market, product and services knowledge and keep up to date with industry trends. Provide regular feedback on markets and customer feedback on our products and services. Key Skills and Experience Experience working within a FinTech, PSP, vendor or financial services organisation selling software or data solutions to financial institutions. An understanding of the Payments Industry (CHAPS, BACS, Faster Payments, SEPA, Target2, EBA) is highly desirable. Proven track record of cross-selling and upselling to existing customers. Knowledge of regulation, financial crime compliance & or fraud/cyber-crime highly desirable. Experience of building long-term relationships with customer satisfaction and client retention. Possess a proactive attitude achieve both personal and company goals. Keen to learn and participate in a wide variety of projects.

Posted 15 days ago

Security Architect - Leading Global Technology Firm

London, England

£70000 - £100000 per annum + package

Key Responsibilities To understand the IT risk context of our customers, to identify and propose architectures and measures to mitigate risks from solutions. To work closely and collaborate with information risk advisors, accreditors, solution architects and system engineers to enable the secure planning, delivery and configuration of ICT systems. To provide strategic direction to investment in new technologies and in the delivery of secure solutions. To provide thought leadership, support business development activities, perform delivery oversight and manage senior client engagements. Key Skills and Experience Awareness of architectural frameworks and experience in applying security architecture principles to integration projects. A passion for understanding current trends and developments in information security. Previous experience using one of TOGAF, MODAF or Zachmann Architecture frameworks. Extensive subject matter knowledge in one or many security technologies (eg identity management, protective monitoring, encryption, cloud security). Experience of providing security architecture guidance to commercial organisations. Ability to liaise and connect with stakeholders in order to influence cost and risk based decisions;Excellent analytical and problem solving skills Excellent interpersonal skills as well as both written and verbal communication and presentation skills.

Posted 23 days ago

Services Co-ordinator - Leading Global Asset Manager

London, England

£45000 - £55000 per annum + package

Our client, a Global Asset Manager, is currently on the market for a Client Services Coordinator to deliver value to clients through providing excellent IT services delivery oversight, facilitation and management. The role will involve managing relationships with high profile internal and external stakeholders, including market leading corporations and goverment bodies. This is an opportunity to work for a global firm with offices in over 30 countries and one of the largest portfolios of office properties in the world. Key Responsibilities Provide a focal point to receive critical issues from clients and facilitate their acceptable resolution with the appropriate delivery team. Recognize and adapt working approach to meet the needs of clients with respect to time zone and geographic differences. Work with vendor delivery partners to meet and exceed expectations of services. Manage Vendor Management reviews and propose recommendations on improvements of services Liaise with third-party service providers to agree on service delivery governance and service level assurance processes. Accept input from clients on service gaps or enhancements and articulate these to the wider IT team and Solution Delivery Management for input into tactical and business planning. Ensure vendors and suppliers have a comprehensive understanding of the organisation's services delivery model, process and tools. Assist with communication campaigns for the UK offices. Overall management of the CMDB and Asset management record for Hardware and Software as per IT policies. Key Skills and Experience Experience across all major end user technologies either from use or support of the same. Knowledge of service delivery operational models and processed (ie. ITIL). SLA management and expectation management with customers on same. Experience in working with the other teams such as the PMO team, for visibility / awareness of significant changes to production systems. Experience in dealing with day-to-day delivery of technical support to business clients. Experience working with service delivery and support tools (e.g. ticketing systems, CMDB, asset management, monitoring, remote desktop support, notification systems, etc.) Strong relationship management skills both clients, vendor staff and management. Strong communication (written and oral) skills geared towards customer satisfaction

Posted 23 days ago

New Business Sales Executive - Financial Crime Technology

London, England

£80000 - £130000 per annum + commission scheme and package

Key Responsibilities Define sales strategy for the territory including the annual preparation of sales plan for the territory. Building a pipeline through telephone and other direct marketing methods of prospecting. Participation at exhibitions & seminars. Build relationships with local and global technology, consulting and marketing partners Preparation for and demonstration of the solutions to prospects through sales presentations. Supervising "hands-on" sessions with prospects as well as "trials" of the product. Maintain accurate sales lead, opportunity and client information in the CRM database, on a real-time basis. Reporting on leads, sales opportunities, progress and activity on a regular basis including weekly forecasting, monthly pipeline development and annual territory plans. Work to the company's quality standards and performance criteria. Key Skills and Experience Proven track record of selling enterprise grade solutions into financial markets, ideally with a strong understanding and experience of selling in to capital markets. Ideally proven track record of selling financial crime or risk management solutions. Knowledge of financial markets and capital markets and how they operate. At least 7 years sales experience with a proven track record of achievement in new business sales. Good interpersonal skills and able to work as part of a team. Able to make decisions accurately and quickly. Exceptional written and oral communication skills. Strong analytical, deduction and research skills.

Posted 28 days ago

Senior Account Manager with Cyber Security Technology Provider

London, England

£70000.00 - £90000.00 per annum + package

Key Responsibilities Expanding the company's cyber security solution footprint, both licence and services, within existing client accounts. Day-to-day sales responsibility for the defined account and all sales activities therein. Define sales strategy for the account including the annual preparation of sales plan for the territory. Building a pipeline through telephone and other direct marketing methods of prospecting. Build relationships with local and global technology, consulting and marketing partners. Preparation for and demonstration of the solutions to prospects through sales presentations. Supervising "hands-on" sessions with prospects as well as "trials" of the product. Completion of RFP's and preparation of quotations and proposals. Ensure customer requirements are understood and documented prior to proposal generation. Ensure an appropriate solution is determined and designed for the customer to fulfil their requirements. Maintain accurate sales lead, opportunity and client information in the CRM database, on a real-time basis. Reporting on leads, sales opportunities, progress and activity on a regular basis including weekly forecasting, monthly pipeline development and annual territory plans. Key Skills and Experience Proven track record of selling enterprise grade solutions into financial markets, ideally including financial crime. Knowledge of financial markets and capital markets and how they operate. Proven, consistent, achievement of sales goals and meeting/exceeding financial objectives Proven ability to manage a complex sales cycle and undertake structured sales processes. Proven track record of selling complex solutions to 'C' level executives. Strong commercial, client-facing skills with the ability to present & demonstrate a value-add solution sale. Highly articulate with excellent presentation skills. Forward looking strategic thinker with good judgment and a practical understanding of sales dynamics. Entrepreneurial, energetic, driven to make a difference, resilient and focused and able to use initiative. Good interpersonal skills and able to work as part of a team.

Posted 28 days ago

Indices Business Analyst - Leading Financial Institution

London, England

£70000.00 - £90000.00 per annum + package

Key Responsibilities Carry out business, systems and data analysis to enable a suitable solution which will meet the clients' need. Become an SME on the product and and taking ownership of product decisions to meet the project and ultimately strategic business objectives. Consulting with product stakeholders to create and maintain a product roadmap with agreed view of value and priority. Articulation, definition and prioritisation of product requirements by writing user stories and scenarios, maintaining a product backlog, prioritisation and assisting with development estimation. Participation in daily stand-ups, sprint planning and review meetings, retrospectives and sprint demonstrations/playback sessions. Demonstrating completed work to business stakeholders and assessing recognised value delivered. Having close relationships and communication with members of the scrum team to make development decisions and ensure the objectives and requirements of each sprint is well understood. Supporting the QA and UAT teams to ensure thorough understanding of requirements as well as providing advice or clarification on any issues raised during test cycles. Understand expectations that are set with internal and external customers and recognise when issues/events may affect delivery and takes action to mitigate. Key Skills and Experience Experience of working in a Business Analyst function on Indices products is essential; index design and how indices are used by financial institutions. Knowledge of Equities and/or Fixed Income instruments, corporate actions, related market data and products. System requirements and technical design; software development. Strong analysis and requirements gathering skills, both business and systems focussed with the ability to understand relations between data sets, prepare sample data, define and review financial calculations and prepare data mappings. Database management and design; or experience of querying database tables using SQL Solid, proven experience of performing business analysis activities in an Agile environment. Experience in the production of business analysis artefacts at various levels of detail. Ability to supplement requirements with visuals such as data flow, swim-lane, process flow and timeline diagrams. Strong and proven 'soft' skills with the ability to communicate requirements in a clear, accurate, concise, engaging and thorough manner.