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Kristie Craft

Kristie Craft

Senior Consultant

kristie.craft@orbisconsultants.com 0203 854 2401
LinkedIn Profile

Born and raised in Zimbabwe and having a keen interest in travel, I spent a year travelling far reaching countries and ended up spending a period of time teaching in mainland China.  

After completing my design degree in Cape Town in 2017, I decided to move to London in pursuit of my next adventure. 

I have always been a creative soul and am getting the opportunity to explore that at Orbis, specialising in UX/UI recruitment, across London and New York. 

I spend most of my time off venturing around the city, trying new restaurants, or planning my next adventure over a glass of wine.  

 

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Posted 17 days ago

UX Designer

London

Up to £75,000 per annum

Founded in 1974, they invented the concept of financial spread betting. Today, they’re the world’s No.1 spread betting and CFD provider, with offices in 14 countries and over 195,000 clients worldwide. Recognised as one of Britain’s top employers, it’s no surprise that this success has come from empowering their people to be brave, innovative and inspiring. Join them, and you’ll find the perfect place to showcase your talents and passion. Your achievements will be recognised, and you’ll have the support of a collaborative global team. As part of a connected global team, you’ll come to work in a friendly and dynamic environment. Our comfortable, cutting-edge offices contain everything you need to succeed: Agile workspaces and hot desks Private quiet rooms Breakout and refreshment areas You'll be working with collaborative design and development specialists to help create our next generation iOS trading apps. With a high degree of support and psychological safety from the team and the business to be able to challenge assumptions, be ambitious, and try new ways of working. The design team are well established experts in their field with a deep and wide range of experience and love of design, and we're looking forward to learning as much from you as you do from us. How you’ll progress: Your development is as important to us as it is to you. You’ll be rewarded for hard work here, with support to get better at what you do. We work in a fast-paced project environment where change is constant. If you’re up for the challenge, you’ll have opportunities to try new things and broaden your skills quickly through exposure to the executive team and new experiences. What you’ll get: As well as having the chance to attend regular social events, get funding for your charitable endeavours and join a range of special interest groups, you’ll receive an attractive selection of benefits working with the team: Flexible working hours and work-from–home opportunities Performance-related bonuses Pension, insurance and medical plans Career-focused technical and leadership training Contribution to gym memberships and more What you’ll do: You'll be creating usable and useful products that are consistent across mobile and desktop interfaces. Working through design problems: you'll translate business requirements and client needs into ideas, designing the overall flow and detailed elements to solve these problems across your projects. Sketching and prototyping to quickly evaluate ideas daily, and designing the detailed interactions in an agile development workflow. You'll iterate the designs based on client research, data analysis, and team critique. Who you’ll be: You'll be leading and collaborating closely with developers, product owners, business stakeholders, and researchers throughout an agile process. Essential: 1. Setting design strategy for projects to support user and business outcomes 2. At least five years' experience designing mobile digital products, systems, apps, or software using UCD methods. 3. Communicate design ideas clearly, with rationale. 4. The ability to uncover insight – not just to accept what you hear at face value, but to drive towards unarticulated needs, whether it’s from users of a system or business stakeholders Desirable: Degree to Masters’ level in an associated field: Software design, HCI, Ergonomics, Psychology, Graphic design, etc Qualitative research experience: conducting and facilitating user research. Quantitative research: analysing use of a service, statistical analysis. Experience, knowledge, or interest in the financial world. We’re looking for tenacious, curious, eager and open-minded people to help us maintain our industry leadership. People who embody our three core values – who want to champion the client, lead the way and love what we do.

Posted 17 days ago

Principal (UX/UI) Designer / DesignOps

London

Up to £120,000 per annum

A market leader in providing innovative software and consultancy services to clients around the globe, including large financial institutions, niche financial specialists, central banks, and multinational corporations. They’re visionary innovators who are delivering mission-critical trading and workflow automation software to financial institutions, corporations, central banks, and governments. By combining our passion for automation with a strategic view on the industries we serve, we design solutions that improve decision-making, simplify complex processes, and empower people. Job description As part of its acceleration, they have a new role for a Principal Designer to join the corporate development function and contribute to the next phases of company growth. The key objective for the position is to give a vision and establish a core operating model for UX & design across the organisations within the group, locking design into other key areas of the operational models such as product strategy, marketing, delivery and innovation. You will be building the optimal design system for financial and capital markets for now and into the future. The role will take on a mixture of responsibilities to help the company continually deliver best-in-class products to its engaged communities. Key responsibilities Give a vision for design company-wide and within individual business lines across a range of successful capital markets B2B and B2B2B offerings Interoperate with product managers and sales teams to tune and refine propositions cross-product focusing on powerful customer solutions for increased marketability and commercial uplift Establish a scaleable design operating model for re-use within the key business lines focused on continuously achieving the vision Leverage existing insights to build the optimal design system for financial and capital markets for now and into the future Empower the lines of business to continuously improve, finesse and innovate around their product areas so that they stay best in class Empower line-of-business design teams with capabilities and support to execute on the needs of product and client leadership Predict, plan and anticipate future opportunities for design in the sector i.e. AI/ML, RPA, voice interactivity In the case of gaps, drive design projects within selected product verticals to continuously improve offerings, mentoring them with direct, high-value inputs Up-skill lines of business with design capabilities Help to codify the design strategy of the company for re-use. Required: Experienced senior designer with a range of exposure across financial and capital markets and with agency, client-side and brand experience - 10+ years industrial UX experience whether client-side in banks, buy-side, fintech or financially-oriented agency work Strong visual and brand realisation capabilities successfully translating master brands into strongly industrial digital properties UCD (user-centred design) capability into persona modelling task-flow analysis, journey mapping, user stories, job stories, interaction and industrial UX design Desire to industrialise UCD within a large diverse suite of product businesses to deliver best-in-class user experiences for ongoing brand and community engagement Soft skills in large organisations – being co-operative, reciprocal, easy to work with, able to work at scale Graphics and prototyping packages – Adobe CS, Sketch, XD, Invision, Framer

Posted 17 days ago

Senior UX Consultant

London

Up to £75,000 per annum

As an experienced technology partner is committed to driving the digital transformation of the financial services industry. Drawing on our extensive knowledge of the sector, we advise the world’s leading financial institutions and develop bespoke IT solutions – from banking applications and trading systems to the implementation and support of complete platforms, and the modernisation of core banking systems. Our global innovation team also develops new business models, focusing on topics such as blockchain, cloud engineering, artificial intelligence and the internet of things across all sectors. Role Summary: The User Experience Consultant works within design teams helping our clients realize their vision for next generation digital products. You will work closely with end users to understand their goals and with subject matter experts, technology specialists, business analysts and stakeholders to design innovative solutions to help achieve user and business goals. Primary Activities & Accountabilities: Take on the role of a trusted advisor within a client engagement, providing technical application design and project direction. Carry out independent activities related to the definition and design of user experience platforms in order to deliver on project requirements. Work across multiple frameworks. Contribute to client meetings, providing information and advice which will contribute to wider decision making. Conduct and participate in concept generation activities, including the development of personas, use cases, feature lists and content creation. Create process and content flows, site maps, wire frames, screen prototypes, functional specifications, texts. Participate in user research and usability testing to create targeted, innovative, interactive online concepts to enhance client experience of the Digital offer. Conduct business impact assessment to identify how the changes from the ""as-is"" processes, systems, and structures to the ""to-be"" processes, systems and structures impact specific organizations and roles. Design structures and tools for systems which meet business needs. Delivers technical visualization of proposed applications. Specify and develop test scenarios to test that new/updated processes deliver improved ways of working for the end user. Assist in the analysis of stakeholder objectives, and the underlying issues arising from investigation into business requirements and problems and identifies options for consideration. Competencies Wireframing tools such as OmniGraffle, Axure, Balsamic, Sketch, Experience Design, Illustrator or InDesign. Excellent research capability, including defining user research needs, competitive analysis, and market research. Excellent content development skills. Excellent content strategy and development skills. Good business and technical acumen. Persuasive communication skills: influence team members, present ideas effectively, get results, and follow through. Be familiar with common Agile practices. Personal Skills Can communicate in a clear and concise manner Ability to work with a team and follow directions High level of initiative and self-motivation Ability to synthesise messages Able to detect improvements for assigned tasks Trusted to deliver on time with expected quality Ability to analyse data to understand trends Ability to communicate complex technical and business information, influencing a variety of audiences Multi-tasking and ability to contribute to multiple projects in parallel Skill to plan and schedule work as well as coordinate activities with peers and other members of the organisation

Posted 11 months ago

Senior UX Designer

London, United Kingdom E14 5FA, United States

The Role / Responsibilities: The User Experience Architect is a highly skilled practitioner responsible for the design and delivery of exceptional end user experiences. This individual exhibits a strong grasp of the user-centered design methodology to provide innovative solutions that meet business goals and support customer needs. The User Experience Architect collaborates closely with user experience team members, product strategists and stakeholders to understand business goals and translate those goals into compelling experiences. The User Experience Architect works in a diverse, multi-disciplinary environment on user experience design activities throughout the product development lifecycle, often with numerous design initiatives occurring concurrently. This individual is exposed to a range of opportunities and responsibilities. Designs the overall look and feel of visual and interactive user interfaces for multi-featured strategic product initiatives Contributes to collaboration with product strategists and stakeholders to determine and document detailed requirements Guides other user experience team members by delegating clearly communicated tasks and providing constructive feedback Leads the creation of wireframes, visual designs, flow charts, site-maps and detailed specifications Leads the creation of prototypes to validate design concepts with stakeholders and customers Contributes to the creation of a pattern library Participates in the definition of overall design process Offers new ideas advancing user-friendliness, efficiency, and design Skills: Strong passion for innovative designs that optimize customer efficiency and engagement Ability to multi-task and efficiently manage time Self-accountability for meeting a high standard of excellence Ability to confidently present design solutions and to accept or provide constructive feedback Excellent oral, written and presentation skills Detail-oriented self-starter with ability to work independently and as part of a team Qualifications: Bachelor of Fine Arts degree or similar required, advanced degree preferred 10+ years of experience as a User Experience Designer of web and mobile user interfaces Skilled practitioner with expertise in the design, production and presentation of user interface designs that supports the needs of the customer Ability to communicate abstract concepts to audiences that are not skilled in a UX discipline In-depth knowledge of user-centered design patterns and methodologies Comfort with ambiguity, complexity and passion for challenges Expert knowledge of design tools such as Adobe CS, Axure, HTML, CSS * Experience in financial environment preferred!

Posted 12 months ago

Senior UX Researcher

New York , United States

Senior User Experience Researcher - Global Information and technology company! The UX Research team answers the driving questions posed by our designers and product teams. We evaluate early stage concepts to help establish direction and assess the effectiveness of products as they are being adopted. As practice experts, we mentor UX designers in their research efforts. We evangelize the value of UX research and thoughtful design through session observations, presentations and lab tours, and outreach to the larger UX community. Our mission is to make the complex, simple. The role: UX Researchers are responsible for leading qualitative user research initiatives that inform critical decisions for current and future products. They work closely with cross-product teams to design and execute exploratory field studies with users and subject-matter experts. They plan, recruit for, and conduct usability analyses in our state-of-the-art usability lab, in the field, or using remote tools. They draw upon years of experience conducting user research and their knowledge of design principles to conduct various types of usability inspections -- identifying key issues that are likely to arise within and across our products. Desired: Work collaboratively with project stakeholders (product managers, interaction and visual designers, engineers, sales) to define research goals and create research plans Conduct client-site, lab-based, guerilla-style, or remote interviews Conduct usability inspection methods (heuristic evaluations, cognitive walkthroughs, etc.) on various products Conduct online research (surveys, card sorts, tree tests, remote usability tests, etc.) Review usage statistics to inform qualitative research Required: Demonstrated ability to design and execute exploratory field studies, usability inspections, and lab studies 5+ years of experience in user experience research in an business setting Superior verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, engineers, project managers, and executives. Working knowledge of recording / logging tools such as Ovo Studios, Morae, Camtasia, etc. B.S. in Human-Computer Interaction, Human Factors, Interaction Design, Cognitive Psychology, Cognitive Science, or related field is preferred; M.S. or Ph.D. is highly desired. Flexibility to travel (10%), including internationally Portfolio: Please note that our application requires a portfolio submission. Make sure to provide us with a link to your portfolio or a pdf when you apply. Your portfolio should include deliverables that display your mastery of methodologies. Ideally you would have something to show how you helped conceive a product or service (Persona, User Journey, Workflow Diagram, etc.) and something to show how you conducted an evaluation (Usability report, Heuristic Review, etc.). We are as interested in seeing details about your process (ex: research plan, discussion guide) as we are in seeing the quality of your reporting. Additional value: Experience with statistical analysis, including large scale usability studies Familiarity working in financial domains Experience evaluating platform-level functionality (such as operating system features and user interface toolkits) is a plus Knowledge of eye-tracking methods

Posted 12 months ago

Senior Interaction Designer

New York , United States

Senior Interaction Designer - Global Information and technology company! They transform complex data and work processes into products that are indispensable to our users. Their UX, Product and Technology teams are committed to creating valuable and meaningful user experiences for our customers They are currently looking for a Senior Interaction Designer with experience designing complex transactional systems into intuitive and valuable products. The role: This position requires a strong foundation in user centered design methods and the ability to communicate design decisions effectively to senior stakeholders and team members alike. Designers are involved in all aspects of the design process from context-based research to story-boarding and presenting to internal clients. Success depends on close collaboration and partnerships with end-users and subject matter experts, as well as product and technology counterparts. This position will take ownership of a domain to envision and craft conceptual frameworks, interaction design and the overall user experience of new products and major enhancements. Interaction Designers form a core team that is responsible for the highest impact business and platform products. This position is for a thoughtful designer with a passion for making complex data and workflow problems simpler. This individual thrives in a highly collaborative and cross-disciplinary team environment. We offer the unique opportunity to help shape the most ubiquitous and influential software product in the financial space. Qualifications: Undergraduate or Graduate Degree in HCI, Interaction Design, Information Architecture, Visual Communication, or any design-related field. 5 + years of experience designing transactional or highly interactive user interfaces. Experience in several of the following: designing complex user workflows, decision-support systems, large data set visualisations and framework-level interactions, information architecture, graphic/visual design, usability research/analysis. Track record of applying common User-Centred Design practices and tools to solve tough design problems. Knowledge of the software development lifecycle and its varying methodologies Experience in project management a plus. Experience on institutional finance projects involving transactional interfaces is a huge plus. Portfolio advice: Your representative projects may include, but should not be limited to: research, personas, sketches, site maps, task flows, wireframes, storyboards, etc. We are, however, most interested in seeing detailed wireframes (preferably a deck) illustrating a step-by-step user workflow for complex transactional interfaces. An ideal project to showcase for us would have an intricate user interface that you can use to explain your detailed design decisions. Please include two (2) projects where you can give us a "deep-dive" into your design process. If you are feel you posses the right skills and abilities, please apply to this advert and get introduced to the role by having a discussion with one of our digital consultants. Please also provide us with a link and include it in your application.