IT Service Owner for Channels Content Solutions

IT Service Owner for Channels Content Solutions – c125k CHF – Zurich + Chance to work with one of the Leading Financial Services Organisations in the World

One of the leading Financial Services companies in the world are currently seeking an IT Service Owner for Channels Content Solutions

This company is a world-renowned and highly respected global business trusted by millions of customers. They take pride in their investment in people, an IT Service Owner for Channels Content Solutions would have a great company on their CV for the future

This is an excellent opportunity for an IT Service Owner for Channels Content Solutions to gain valuable experience and take a huge step forward in their career.

About the Company:

The company are a global corporation who operate in financial services, technology solutions, consulting and business operations outsourcing services, operating within various vertical markets, with a particular focus in Zurich on Investment Banking.

With over 140,000 employees worldwide from various, diverse backgrounds, the company has won awards as an outstanding employer.

This organisation have a strong reputation as one of the leading IT Consultancies in the world. They would be a fantastic name to have on your CV.

About the IT Service Owner for Channels Content Solutions Role:


•Service planning (lifecycle, service enhancements and continuous improvements)

•Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various ITunits

•Incident-and defect management (analysis, proactive tracking and escalation management)

•Analysis of Change Requests, release planning

•Subject matter expert of end-to-end processes, logical and physical architecture

•Service management (SLA/OLA control)

•Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)

•Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.

•Support of test preparation and execution, release support

•Analysis for incidents and defects, tracking and coordination with internal and external providers

Ideal Requirements for this Role:

Must Speak and Write Fluent English


•University degree in computer science or similar

•Proven experience within financial industry –solid knowledge of underlying banking processes and data regulatory requirements

•Proven experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distribution

•Proven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groups

•Profound skills within software development

•Experience using XML, JSONand/orHTML(5)

•Experience in webservices (REST API)

•Know how in banking operations and incident management as an additional asset

•Good skills within application and vendor management

•Strong coordination and presentation capabilities

•Plus: knowledge in containerized solutions (Kubernetes, Docker et al)

•Plus: experience in server system engineering and configuration

Apply to the Role:

Roles like these are snapped up very quickly, so act now if you do not want to miss out! Reply to this advert or email your CV to