The role is working for a leading Software Vendor which offers significant flexibility around working. They are looking for a Service Manager to build out a new Service Management framework for the internal infrastructure. You will be expected to manage 3rd party suppliers as well as the overall service.

You will have:

• ITIL experience
• Experience working with 3rd party suppliers
• Infrastructure experience would be a big plus (ideally network security)
• Significant service management experience within a complex institution
• Problem management experience