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Service Manager

Service Manager

  • location

    London

  • sector:

    Fintech

  • job type:

    Permanent

  • Contact:

    Edward Tooze

  • Contact email:

    edward.tooze@orbisconsultants.com

  • job ref:

    2177

  • published:

    8 months ago

  • expiry date:

    2018-01-03

  • Client:

    #

A global leading financial institution, are in the market for a Service Manager. They are looking for someone with ITIL and other IT Service Management experience for design, review and continual improvement in order to provide best-practice advice and guidance.

Responsibilities:

- Stakeholder management responsibilities
- Undertake post-incident reviews, overseeing root-cause investigations
- Deliver cross-service imprvement initiatives 
- Produce service specific related documentations

Profile:
- ITIL (foundation certificate)
- Strong account/relationship management experience
- Previous experience working with IT service management function