Unix/Storage Support Engineer

  • location

    City of London, London

  • sector:

  • job type:


  • salary:

    Up to £70000.00 per annum

  • Contact:

    Agata Borek

  • Email:

  • job ref:


  • published:

    over 2 years ago

  • expiry date:


The successful candidate will be providing support to the Storage environment which is a NetApp Cluster ONTAP v9 providing SAN, NFS and CIFS network storage to the Unix and Wintel estate. You will also provide support to the NetBackup infrastructure and OP5 monitoring systems.


  • All aspects of routine Linux system administration.
  • Ensuring all Linux and Storage systems meet their SLAs for availability and performance.
  • Investigation and timely resolution of problems on Linux servers and NetApp storage.
  • Ensuring system backups complete and performing ad-hoc restores.
  • Preforming security and maintenance patching and major system updates (weekend work required for Production systems).
  • Working closely with the Engineering team to help build and deliver new systems.
  • Providing technical expertise to other teams.
  • Being part of a 24x7 on-call rota for Unix and Storage (currently 1 week in 3).
  • Participate with other team members to ensure onsite presence is maintained between 07:00 and 18:00 by working early or late starts Monday to Friday.

Academic and Professional Qualifications Required:

  • RedHat RHCSA/RHCE certification preferred.

Required Knowledge and Level of Experience

  • 5+ years of Linux support including strong, recent experience of supporting Red Hat Linux (v6 & 7) and NetApp Cluster Data ONTAP v9.

Desirable experience:

  • Any experience of Red Hat Satellite v6.
  • Any experience of Container technologies, e.g. RedHat OpenShift, OpenStack, Kubernetes.
  • Any experience of Ansible/Ansible Tower.
  • Any experience of Veritas NetBackup v8.
  • Any experience of Nagios/OP5 monitoring.
  • Knowledge of SAN Fabric configuration.

Skills set and Core Competencies Required for Role:

  • Good troubleshooting abilities.
  • Able to take ownership of issues and see them through to completion.
  • Willing to learn new technologies.
  • Able to work effectively within a small team.
  • Able to communicate effectively with other teams of varying technical abilities.